---
description: Learn more about Firefly price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Firefly Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/30959/cmdb/software) > [Firefly](/software/1049090/firefly) > [Firefly Alternatives](https://www.capterra.com.au/alternatives/1049090/firefly)

# Alternatives to Firefly

Canonical: https://www.capterra.com.au/alternatives/1049090/firefly

> Explore the top alternatives to Firefly. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.au/software/132997/freshservice)
   - [Compare vs Firefly](https://www.capterra.com.au/compare/132997/1049090/freshservice/vs/firefly)
2. **Cloudaware** — 4.0/5 (3 reviews) — See every asset, everywhere. Gain real-time visibility across cloud and on-prem environments with a fully automated CMDB discovery.
   - [View profile](https://www.capterra.com.au/software/159195/cloudaware)
   - [Compare vs Firefly](https://www.capterra.com.au/compare/159195/1049090/cloudaware/vs/firefly)
3. **Versio.io** — 4.5/5 (2 reviews) — SaaS and on-premise enterprise software solution for smarter and easier DevSecOps \& ITSM operations.
   - [View profile](https://www.capterra.com.au/software/198825/versio-io-cmdb)
   - [Compare vs Firefly](https://www.capterra.com.au/compare/198825/1049090/versio-io-cmdb/vs/firefly)
4. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.com.au/software/152871/servicenow)
   - [Compare vs Firefly](https://www.capterra.com.au/compare/152871/1049090/servicenow/vs/firefly)
5. **AWS Config** — 4.6/5 (45 reviews) — Config Tool from AWS is a cloud-based that helps businesses assess, audit, and evaluate multi-account AWS environments.
   - [View profile](https://www.capterra.com.au/software/205398/aws-config)
   - [Compare vs Firefly](https://www.capterra.com.au/compare/205398/1049090/aws-config/vs/firefly)
6. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
   - [View profile](https://www.capterra.com.au/software/112516/servicetonic)
   - [Compare vs Firefly](https://www.capterra.com.au/compare/112516/1049090/servicetonic/vs/firefly)
7. **OpenText Universal Discovery and CMDB** — 2.0/5 (2 reviews) — Store, control, and manage software and infrastructure components using configuration management database solution.
   - [View profile](https://www.capterra.com.au/software/174872/ucmdb-cm)
   - [Compare vs Firefly](https://www.capterra.com.au/compare/174872/1049090/ucmdb-cm/vs/firefly)
8. **Device42** — 4.8/5 (90 reviews) — ITAM Software: Track complete hardware \& software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more\!
   - [View profile](https://www.capterra.com.au/software/144214/device42)
   - [Compare vs Firefly](https://www.capterra.com.au/compare/144214/1049090/device42/vs/firefly)
9. **FNT Command Platform** — 4.1/5 (8 reviews) — The FNT Command Platform enables efficient management of IT, telecommunication and data center infrastructures as a digital twin.
   - [View profile](https://www.capterra.com.au/software/1015311/fnt-command-platform)
   - [Compare vs Firefly](https://www.capterra.com.au/compare/1015311/1049090/fnt-command-platform/vs/firefly)
10. **SmartITSM** — 4.6/5 (8 reviews) — SmartITSM is the all-in-one tool for IT teams, combining ticketing, asset management, seamless services, monitoring, and a CMDB.
    - [View profile](https://www.capterra.com.au/software/1045363/smartitsm)
    - [Compare vs Firefly](https://www.capterra.com.au/compare/1045363/1049090/smartitsm/vs/firefly)
11. **PerfectScale** (0 reviews) — Cut Kubernetes costs by up to 50% and ensure peak performance with continuous, autonomous optimization of every layer of the K8s stack.
    - [View profile](https://www.capterra.com.au/software/1045401/perfectscale)
    - [Compare vs Firefly](https://www.capterra.com.au/compare/1045401/1049090/perfectscale/vs/firefly)
12. **iTOP** — 4.1/5 (12 reviews) — iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices.
    - [View profile](https://www.capterra.com.au/software/163429/itop)
    - [Compare vs Firefly](https://www.capterra.com.au/compare/163429/1049090/itop/vs/firefly)
13. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.au/software/138769/jira-service-management)
    - [Compare vs Firefly](https://www.capterra.com.au/compare/138769/1049090/jira-service-management/vs/firefly)
14. **JumpCloud** — 4.6/5 (294 reviews) — Cloud-based identity and access management platform with SSO, MFA, mobile device management, Zero Trust security, and AI-driven.
    - [View profile](https://www.capterra.com.au/software/175092/jumpcloud-daas)
    - [Compare vs Firefly](https://www.capterra.com.au/compare/175092/1049090/jumpcloud-daas/vs/firefly)
15. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.com.au/software/144825/boss-solutions)
    - [Compare vs Firefly](https://www.capterra.com.au/compare/144825/1049090/boss-solutions/vs/firefly)

## Related Categories

- [CMDB Software](https://www.capterra.com.au/directory/30959/cmdb/software)
- [Cloud Security Software](https://www.capterra.com.au/directory/31344/cloud-security/software)
- [Cloud Management Software](https://www.capterra.com.au/directory/30852/cloud-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/1049090/firefly)
- [View Product Profile](https://www.capterra.com.au/software/1049090/firefly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009059/Firefly/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1049090/firefly> |
| en-AU | <https://www.capterra.com.au/alternatives/1049090/firefly> |
| en-CA | <https://www.capterra.ca/alternatives/1049090/firefly> |
| en-GB | <https://www.capterra.co.uk/alternatives/1049090/firefly> |
| en-IE | <https://www.capterra.ie/alternatives/1049090/firefly> |
| en-IL | <https://www.capterra.co.il/alternatives/1049090/firefly> |
| en-IN | <https://www.capterra.in/alternatives/1049090/firefly> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1049090/firefly> |
| en-SG | <https://www.capterra.com.sg/alternatives/1049090/firefly> |
| en-ZA | <https://www.capterra.co.za/alternatives/1049090/firefly> |

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