---
description: Learn more about Chat360 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chat360 Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chat360](/software/1031581/chat360) > [Chat360 Alternatives](https://www.capterra.com.au/alternatives/1031581/chat360)

# Alternatives to Chat360

Canonical: https://www.capterra.com.au/alternatives/1031581/chat360

> Explore the top alternatives to Chat360. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Chat360](https://www.capterra.com.au/compare/102188/1031581/liveagent/vs/chat360)
2. **Text** — 4.8/5 (5 reviews) — Streamline support with AI-driven chat, ticketing, and analytics — scale service quality without scaling costs.
   - [View profile](https://www.capterra.com.au/software/1078275/Text-App)
   - [Compare vs Chat360](https://www.capterra.com.au/compare/1031581/1078275/chat360/vs/Text-App)
3. **Birdeye** — 4.7/5 (702 reviews) — Use Birdeye Webchat to engage and convert web visitors into leads. .
   - [View profile](https://www.capterra.com.au/software/152997/birdeye)
   - [Compare vs Chat360](https://www.capterra.com.au/compare/152997/1031581/birdeye/vs/chat360)
4. **Freshchat** — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
   - [View profile](https://www.capterra.com.au/software/158117/freshchat)
   - [Compare vs Chat360](https://www.capterra.com.au/compare/158117/1031581/freshchat/vs/chat360)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs Chat360](https://www.capterra.com.au/compare/144040/1031581/tidio-chat/vs/chat360)
6. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
   - [View profile](https://www.capterra.com.au/software/131274/sprinklr-platform)
   - [Compare vs Chat360](https://www.capterra.com.au/compare/131274/1031581/sprinklr-platform/vs/chat360)
7. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.com.au/software/187541/tiledesk)
   - [Compare vs Chat360](https://www.capterra.com.au/compare/187541/1031581/tiledesk/vs/chat360)
8. **Quiq** — 4.5/5 (37 reviews) — Live chat, SMS/Text, and social messaging in one. Easily implement bots across all digital channels. Up and running in 24-48 hours
   - [View profile](https://www.capterra.com.au/software/166780/quiq-messaging)
   - [Compare vs Chat360](https://www.capterra.com.au/compare/166780/1031581/quiq-messaging/vs/chat360)
9. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.com.au/software/164772/omnichannel)
   - [Compare vs Chat360](https://www.capterra.com.au/compare/164772/1031581/omnichannel/vs/chat360)
10. **Smartsupp** — 4.6/5 (343 reviews) — Use the power of Smartsupp live chat and AI shopping assistant to genuinely connect with your visitors and boost online sales.
    - [View profile](https://www.capterra.com.au/software/136251/smartsupp-live-chat)
    - [Compare vs Chat360](https://www.capterra.com.au/compare/136251/1031581/smartsupp-live-chat/vs/chat360)
11. **Velaro** — 3.9/5 (9 reviews) — Engage customers in real time with AI-powered live chat. Capture leads, resolve issues fast, and keeps service consistent.
    - [View profile](https://www.capterra.com.au/software/116972/velaro)
    - [Compare vs Chat360](https://www.capterra.com.au/compare/116972/1031581/velaro/vs/chat360)
12. **Verloop** — 4.7/5 (10 reviews) — Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI
    - [View profile](https://www.capterra.com.au/software/172660/verloop)
    - [Compare vs Chat360](https://www.capterra.com.au/compare/172660/1031581/verloop/vs/chat360)
13. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
    - [View profile](https://www.capterra.com.au/software/204314/wati)
    - [Compare vs Chat360](https://www.capterra.com.au/compare/204314/1031581/wati/vs/chat360)
14. **Lime Connect** — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
    - [View profile](https://www.capterra.com.au/software/131558/userlike-live-chat)
    - [Compare vs Chat360](https://www.capterra.com.au/compare/131558/1031581/userlike-live-chat/vs/chat360)
15. **Quidget** — 4.8/5 (4 reviews) — Quidget is a no-code AI agent, easily set up to provide 24/7 human-like responses to up to 80% of customer queries.
    - [View profile](https://www.capterra.com.au/software/1067160/Quidget)
    - [Compare vs Chat360](https://www.capterra.com.au/compare/1031581/1067160/chat360/vs/Quidget)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/1031581/chat360)
- [View Product Profile](https://www.capterra.com.au/software/1031581/chat360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/253869/Chat360/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1031581/chat360> |
| en-AU | <https://www.capterra.com.au/alternatives/1031581/chat360> |
| en-CA | <https://www.capterra.ca/alternatives/1031581/chat360> |
| en-GB | <https://www.capterra.co.uk/alternatives/1031581/chat360> |
| en-IE | <https://www.capterra.ie/alternatives/1031581/chat360> |
| en-IL | <https://www.capterra.co.il/alternatives/1031581/chat360> |
| en-IN | <https://www.capterra.in/alternatives/1031581/chat360> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1031581/chat360> |
| en-SG | <https://www.capterra.com.sg/alternatives/1031581/chat360> |
| en-ZA | <https://www.capterra.co.za/alternatives/1031581/chat360> |

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