---
description: Learn more about KnowledgeBase price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: KnowledgeBase Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [KnowledgeBase](/software/1027159/knowledgebase) > [KnowledgeBase Alternatives](https://www.capterra.com.au/alternatives/1027159/knowledgebase)

# Alternatives to KnowledgeBase

Canonical: https://www.capterra.com.au/alternatives/1027159/knowledgebase

> Explore the top alternatives to KnowledgeBase. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a customer service software that allows you to create SEO-friendly, multilingual, and multi-brand knowledge base.
   - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
   - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/169505/1027159/zoho-desk/vs/knowledgebase)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/164283/1027159/zendesk/vs/knowledgebase)
3. **Document360** — 4.7/5 (290 reviews) — Document360 is an AI-powered knowledge base platform designed for enterprises to centralize, manage and scale their knowledge.
   - [View profile](https://www.capterra.com.au/software/177031/document360)
   - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/177031/1027159/document360/vs/knowledgebase)
4. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/124981/1027159/freshdesk/vs/knowledgebase)
5. **Guru** — 4.8/5 (639 reviews) — The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically.
   - [View profile](https://www.capterra.com.au/software/145390/guru)
   - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/145390/1027159/guru/vs/knowledgebase)
6. **Connecteam** — 4.6/5 (5060 reviews) — Collect your company information in a knowledge base center that’s easy for employees to navigate and continuously learn from.
   - [View profile](https://www.capterra.com.au/software/153140/connecteam)
   - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/153140/1027159/connecteam/vs/knowledgebase)
7. **Confluence** — 4.5/5 (3663 reviews) — Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.
   - [View profile](https://www.capterra.com.au/software/136446/confluence)
   - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/136446/1027159/confluence/vs/knowledgebase)
8. **Freshservice** — 4.5/5 (685 reviews) — Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search.
   - [View profile](https://www.capterra.com.au/software/132997/freshservice)
   - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/132997/1027159/freshservice/vs/knowledgebase)
9. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.au/software/61368/salesforce)
   - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/61368/1027159/salesforce/vs/knowledgebase)
10. **Helpjuice** — 4.7/5 (102 reviews) — Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages
    - [View profile](https://www.capterra.com.au/software/130533/helpjuice)
    - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/130533/1027159/helpjuice/vs/knowledgebase)
11. **Mayday** — 4.7/5 (31 reviews) — Mayday is the omnichannel knowledge base that simplifies operations and elevates service.
    - [View profile](https://www.capterra.com.au/software/1026230/mayday)
    - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/1026230/1027159/mayday/vs/knowledgebase)
12. **KnowledgeOwl** — 4.8/5 (236 reviews) — KnowledgeOwl is user-friendly knowledge base software, perfect for creating searchable knowledge base websites for teams and customers.
    - [View profile](https://www.capterra.com.au/software/132902/knowledgeowl)
    - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/132902/1027159/knowledgeowl/vs/knowledgebase)
13. **LiveAgent** — 4.7/5 (1753 reviews) — Start for free with LiveAgent and bridge all knowledge gaps with the ultimate help desk solution for companies of all sizes.
    - [View profile](https://www.capterra.com.au/software/102188/liveagent)
    - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/102188/1027159/liveagent/vs/knowledgebase)
14. **Seismic** — 4.6/5 (215 reviews) — Cloud-based sales enablement platform with content management, learning, coaching, and engagement tools to help teams boost revenue.
    - [View profile](https://www.capterra.com.au/software/140225/seismic)
    - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/140225/1027159/seismic/vs/knowledgebase)
15. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.au/software/157279/dynamics-365)
    - [Compare vs KnowledgeBase](https://www.capterra.com.au/compare/157279/1027159/dynamics-365/vs/knowledgebase)

## Related Categories

- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)
- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/1027159/knowledgebase)
- [View Product Profile](https://www.capterra.com.au/software/1027159/knowledgebase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/248753/Knowledgebase/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1027159/knowledgebase> |
| en-AU | <https://www.capterra.com.au/alternatives/1027159/knowledgebase> |
| en-CA | <https://www.capterra.ca/alternatives/1027159/knowledgebase> |
| en-GB | <https://www.capterra.co.uk/alternatives/1027159/knowledgebase> |
| en-IE | <https://www.capterra.ie/alternatives/1027159/knowledgebase> |
| en-IL | <https://www.capterra.co.il/alternatives/1027159/knowledgebase> |
| en-IN | <https://www.capterra.in/alternatives/1027159/knowledgebase> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1027159/knowledgebase> |
| en-SG | <https://www.capterra.com.sg/alternatives/1027159/knowledgebase> |
| en-ZA | <https://www.capterra.co.za/alternatives/1027159/knowledgebase> |
| fr | <https://www.capterra.fr/alternatives/1027159/knowledgebase> |
| fr-BE | <https://fr.capterra.be/alternatives/1027159/knowledgebase> |
| fr-CA | <https://fr.capterra.ca/alternatives/1027159/knowledgebase> |
| fr-LU | <https://www.capterra.lu/alternatives/1027159/knowledgebase> |

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