---
description: Learn more about ThriveDesk price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ThriveDesk Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [ThriveDesk](/software/1020527/thrivedesk) > [ThriveDesk Alternatives](https://www.capterra.com.au/alternatives/1020527/thrivedesk)

# Alternatives to ThriveDesk

Canonical: https://www.capterra.com.au/alternatives/1020527/thrivedesk

> Explore the top alternatives to ThriveDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/164283/1020527/zendesk/vs/thrivedesk)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/102188/1020527/liveagent/vs/thrivedesk)
3. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/124981/1020527/freshdesk/vs/thrivedesk)
4. **Front** — 4.5/5 (292 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
   - [View profile](https://www.capterra.com.au/software/132901/front)
   - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/132901/1020527/front/vs/thrivedesk)
5. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with ticketing, AI-assisted replies, sentiment tracking, and customer distress alerts.
   - [View profile](https://www.capterra.com.au/software/87908/teamsupport)
   - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/87908/1020527/teamsupport/vs/thrivedesk)
6. **Gladly** — 4.8/5 (140 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.com.au/software/156723/gladly)
   - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/156723/1020527/gladly/vs/thrivedesk)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
   - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/169505/1020527/zoho-desk/vs/thrivedesk)
8. **Sprinklr** — 4.2/5 (94 reviews) — Sprinklr is an enterprise-grade, AI-native unified customer experience management platform
   - [View profile](https://www.capterra.com.au/software/131274/sprinklr-platform)
   - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/131274/1020527/sprinklr-platform/vs/thrivedesk)
9. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
   - [View profile](https://www.capterra.com.au/software/142975/hiver)
   - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/142975/1020527/hiver/vs/thrivedesk)
10. **Lime Connect** — 4.6/5 (649 reviews) — Lime Connect is the leading GDPR-compliant software for automation \& messaging that helps businesses transform customer communication.
    - [View profile](https://www.capterra.com.au/software/131558/userlike-live-chat)
    - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/131558/1020527/userlike-live-chat/vs/thrivedesk)
11. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.au/software/164772/omnichannel)
    - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/164772/1020527/omnichannel/vs/thrivedesk)
12. **Froged** — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
    - [View profile](https://www.capterra.com.au/software/196490/froged)
    - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/196490/1020527/froged/vs/thrivedesk)
13. **FuseDesk** — 4.0/5 (8 reviews) — Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels.
    - [View profile](https://www.capterra.com.au/software/159468/fusedesk)
    - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/159468/1020527/fusedesk/vs/thrivedesk)
14. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.au/software/62194/livechat)
    - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/62194/1020527/livechat/vs/thrivedesk)
15. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
    - [View profile](https://www.capterra.com.au/software/178819/engagebay-marketing)
    - [Compare vs ThriveDesk](https://www.capterra.com.au/compare/178819/1020527/engagebay-marketing/vs/thrivedesk)

## Related Categories

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/1020527/thrivedesk)
- [View Product Profile](https://www.capterra.com.au/software/1020527/thrivedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/238111/ThriveDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1020527/thrivedesk> |
| en-AU | <https://www.capterra.com.au/alternatives/1020527/thrivedesk> |
| en-CA | <https://www.capterra.ca/alternatives/1020527/thrivedesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1020527/thrivedesk> |
| en-IE | <https://www.capterra.ie/alternatives/1020527/thrivedesk> |
| en-IL | <https://www.capterra.co.il/alternatives/1020527/thrivedesk> |
| en-IN | <https://www.capterra.in/alternatives/1020527/thrivedesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1020527/thrivedesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/1020527/thrivedesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/1020527/thrivedesk> |

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